---
title: "From mailbox to shipment file, no retyping · Integratio"
description: "The AI inbox reads requests, bookings and PDFs, extracts the data and prepares the shipment file in Riege Scope, with a draft reply."
url: https://integratio.nl/en/cases/ai-inbox/
language: en
alternate: https://integratio.nl/cases/ai-inbox/
publisher: Integratio B.V.
---

Logistics AI agent

# From mailbox to shipment file, no retyping.

For a freight forwarder with a busy shared mailbox. The AI inbox reads every request, extracts the data and prepares the shipment file in Riege Scope. Your team only has to check.

[Discuss your use case](https://integratio.nl/en/contact/)

Works with

-   Microsoft 365
-   Riege Scope

How it works

## Five steps, one click from your employee.

1.  01 · Mail

    ### A message arrives

    A request, booking or PDF document in the shared mailbox.

2.  02 · Agent

    ### Read and sort

    Recognises the type of message and extracts shipper, consignee, packages and destination.

3.  03 · Employee

    ### Check

    Uncertain fields are flagged. No walls of AI text, just values to check.

4.  04 · Robot

    ### Create the file

    The file is in Riege Scope, with a fixed reference.

5.  05 · Agent

    ### Reply ready

    Once approved, the draft reply goes out.

## Every value can be checked.

The agent does not write stories. It fills in fields, says how sure it is and leaves the decision to your team. That keeps every file at the same quality, even on the busiest day.

*Example of fields extracted from a request*

What it delivers

## Your team gets back to the work it was hired for.

-   ### No more retyping

    Data goes from mail to file in one step. No typos and no double work.

-   ### Nothing slips through

    Every mail is read and sorted, even on busy days. When in doubt, the agent flags the field instead of guessing.

-   ### Faster replies

    The draft reply is ready as soon as the file exists. Your customer hears back sooner.

## More use cases

- [Quotes calculated in one go](https://integratio.nl/en/cases/rate-engine/): All rates in one engine.
- [Riege Scope files, created by a robot](https://integratio.nl/en/cases/scope-robot/): From warehouse tablet to Riege Scope.
- [Your own customer portal with live track & trace](https://integratio.nl/en/cases/customer-portal/): Customers track their shipments themselves.

## Done with retyping?

In an introductory call we show how this fits your mailbox and your systems.

[Book an introduction](https://integratio.nl/en/contact/)