---
title: "Your own customer portal with live track & trace · Integratio"
description: "Customers follow their shipments in a portal in the forwarder's own branding, with real sea and air routes on the map and automatic status notifications."
url: https://integratio.nl/en/cases/customer-portal/
language: en
alternate: https://integratio.nl/cases/customer-portal/
publisher: Integratio B.V.
---

Logistics Riege Scope integration

# Your customers track their shipments themselves.

A customer portal in the freight forwarder's own branding, built on Riege Scope. With the real route on the map, every milestone in view and notifications the forwarder manages itself.

[Discuss your use case](https://integratio.nl/en/contact/)

Works with

-   Riege Scope Connect
-   Email notifications

What the customer sees

## The real route, not a straight line over land.

 ![Map in the customer portal with shipments in transit, each with its actual sea route from Europe to Asia.](https://integratio.nl/_astro/customer-portal-map.CrwIBo4S_Z1KHyq7.png)

The customer portal: every shipment on the map, with its real route.

1.  01 · Riege Scope

    ### Status from the core system

    Milestones and routes come straight from Riege Scope.

2.  02 · Portal

    ### On the map

    Every shipment in transit is on the map, with the actual sea or air route.

3.  03 · Customer

    ### A notice at each milestone

    The customer is notified automatically, configured per transport mode.

What it delivers

## A portal customers like to log in to.

-   ### Status without a phone call

    Customers see where their shipment is, with the route and every milestone.

-   ### Your brand, not the vendor's

    The portal replaces the transport system's standard portal and carries the forwarder's own branding.

-   ### Notifications under your control

    A separate notice per transport mode, in Dutch and English, editable without a developer.

## More use cases

- [Riege Scope files, created by a robot](https://integratio.nl/en/cases/scope-robot/): From warehouse tablet to Riege Scope.
- [From mailbox to shipment file, no retyping](https://integratio.nl/en/cases/ai-inbox/): Reads every request and prepares the shipment file.
- [From counter to manifest in one platform](https://integratio.nl/en/cases/shipping-platform/): Online registration, manifests and customs export.

## Want your own portal for your customers?

In an introductory call we show how it connects to your transport system.

[Book an introduction](https://integratio.nl/en/contact/)